Re: [otrs] Re: HMMMMM..... FileManager Broken, or Me?

Hi Shawn, I've got the same problem in my environment.

I have found out the problem. It was that the link to the Trash folder was malformed in my config. What do you mean by "malformed config"? Here's my File Manager Config, taken from the sysconfig web-interface.ì Note that it's the default config, I've made no changes

Config Options: FileManager -> Core FileManager::Root: The root directory for the file manager. (Default: /home/otrs-share/) -------------------------------------------------------------------------------- FileManager::Trash: Trash directory for the file manager. All deleted files or folders will be moved to this directory. (Default: Trash/) -------------------------------------------------------------------------------- FileManager::ReadAccessMap: Set the read permissions for folders and files for the different folders. Etichetta Content -------------------------------------------------------------------------------- FileManager::DeleteAccessMap: Set the delete access for folders or files for the different folders. Etichetta Content -------------------------------------------------------------------------------- FileManager::CreateAccessMap: Set create permissions for files or folders for the different folders. Etichetta Content -------------------------------------------------------------------------------- Also, I've assigned 777 filesystem permissions. Then I tried to create the Trash directory manually (either by File Manager and filesystem), but it keeps showing this error message whenever I try to delete a file. Gabriele ----- Original Message ----- From: "Shawn Beasley" To: Sent: Thursday, May 24, 2007 12:36 PM Subject: [otrs] Re: HMMMMM..... FileManager Broken, or Me?

Shawn Beasley schrieb:

...

Help,

I have installed v1.2.1 from the FileManger utility and can create/delete directories and create files. But, unfortunately, when I want to delet a file I receive:

Error: Can't create trash directory Trash/: Permission denied

Is this a bug, or have I missed some info?

--Shawn

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I have found out the problem. It was that the link to the Trash folder was malformed in my config.

Thanks

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