On Thursday, October 16, 2003 3:41 PM
nelson pereira
See bellow: ----------------------> Nelson Pereira www.Ott-Motorcycles.ca
You mean, you can't access Apache at all then? For sure you have to exactly, none of the virtual host work, they all say Forbidden 403 error. **Take note that this server is a hosting server which has Cpanel software
Hm... then I assume, you should get suexec to at work. Then you'd have to use SetPermissions.sh like this: /opt/otrs/bin/SetPermissions.sh /opt/otrs otrs wardmedi otrs wardmedi
Which steps did you perform when switching to apache/apache? When using suexec, you should be able to run each of your virtual servers under a different account.
Changed the User and Group that apache runs under, from nobody to apache
You forgot to replace permissions throughout the various virtual hosts roots. But I#d advice to try suexec.
So you seem to have a database connection? What does perl /opt/otrs/bin/CheckDB.pl say?
Invalid argument at /opt/otrs/Kernel/System/Log.pm line 62.
This points to a missing IPC component. Set this in /opt/otrs/Kernel/Config.pm: $Self->{SessionModule} = 'Kernel::System::AuthSession::DB; # $Self->{SessionModule} = 'Kernel::System::AuthSession::IPC'; Be sure to also have these in /opt/otrs/scripts/apache-perl-startup.pl: #use Kernel::System::AuthSession::IPC; use Kernel::System::AuthSession::DB;
(13)Permission denied: access to /otrs/installer.pl failed because search permissions are missing on a component of the path
Again: suexec will help, I assume. hth, Robert Kehl