-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Oh, my fault. Of course, this does not work for customer users. Marko Gary Stanley schrieb:
Are you sure this works for CUSTOMER users? ADMIN users are fine & get created, and although CUSTOMER users authenticate, this next screen throws up an error because they have no MYSQL database entry!!
I do already have the UserSyncLDAPMap section in my Config.pm and if you are telling me this should work like I'd like above, then I have no idea what I am doing wrong!
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Marko Karg Sent: 21 June 2006 12:46 To: User questions and discussions about OTRS.org Subject: Re: [otrs] LDAP Integration Problem
Hi Gary,
I could do with some help on this also ... I have authentication for CUSTOMERS working against active directory, but not so that it automatically creates an entry in the local MYSQL database (which is needed!)
I REALLY don't want to have to manually import about 2000 users into the database, that would not be fun ...
Did you include the UserSyncLDAPMap part in your Config.pm? It looks like this:
$Self->{UserSyncLDAPMap} = { Firstname => 'givenName', Lastname => 'sn', Email => 'mail', };
This should do the trick, users should be synced to the mysql database on their first login.
Have a try on it!
Kind regards
Marko
-- ((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 1862 760 :: Fax: +49 (0) 9421 1862 769 http://www.otrs.com/ :: Communication with success!
OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? =http://www.otrs.com/ - -- ((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 1862 760 :: Fax: +49 (0) 9421 1862 769 http://www.otrs.com/ :: Communication with success! -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.2 (GNU/Linux) iD4DBQFEmUif3Z/8JYqyrP8RAgDGAJ44gZycaKpcY4O3kk4eQ8hbEbktvACYryvV MkA3dZ+CpE1NyFsI8T7yuA== =5iPi -----END PGP SIGNATURE-----