
Hi all, We are facing with connection issues to https://*OURFQDN*/otrs/rpc.pl from a remote server. A script on the remote server tries to connect OTRS but returns with an error "SoapFault exception: [HTTP] Could not connect to host in */path/to/file.php*" I have checked the logs on the OTRS server and find only one line like this"[24/Oct/2019:08:36:24 +0300] "POST /otrs/rpc.pl HTTP/1.1" 302 302 "-" "PHP-SOAP/5.3.14"" We tried to connect over HTTPS but nothing changed. On the other hand, there is an other test OTRS server -cloned from the PROD- and the script can connect to it. Did you faced an error like this before or can give me any recommendations? Thank you to all. *GÖKHAN ÖNER* SİSTEM SORUMLUSU SYSTEM SPECIALIST ------------------------------ Sabancı Üniversitesi Üniversite Caddesi No:27 34956 Orta Mahalle Tuzla - İstanbul *T* 0 216 483 91 81 *F* 0 216 483 91 86 * www.sabanciuniv.edu * https://www.sabanciuniv.edu/ https://www.sabanciuniv.edu/20yil