Thanks Michiel,
in french would be fantastic, but I wouldn't have thought such videos exist (I've found a second one). Anyway we have started with OTRS and will learn progressively..
Eric Aumont
otrs-bounces@otrs.org a écrit :Hi Eric,
There's a YouTube video that might be of interest to you:
http://www.youtube.com/watch?v=eKvOKO41hDI
Kind regards,
--
Michiel Beijen
Software Consultant
+31 6 - 457 42 418
Bee Free IT + http://beefreeit.nl
On Fri, Jul 17, 2009 at 15:41, <otrslist.20.eaumont@spamgourmet.org> wrote:
Hello,
I'm new to OTRS. I think it sounds like a very good software, but new to OTRS and any CRM software in general, I've found OTRS not so intuitive.
Would be a tutorial with screen captures somewhere ? I haven't found.
Thanks in advance,
Eric Aumont
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