Hello,

 

I have created a Dynamic Field for managing multiple escalation levels which is working fine.

 

But I want to change its value to a preset value whenever escalation update timer is reset. How can this be accomplished?

 

Thanks

Praneeth Katru

 

Description: cid:Image0

Empowering Enterprise Efficiency

 

Q4-A1 | 10th Floor | Cyber Towers | Hi-Tech City | Madhapur | Hyderabad-500 081 | India | Office:91-40-44335055 | US Direct:609-454-6901 |

 

Praneeth.Katru@SmartIMS.com | www.SmartIMS.com

 

An MWBE and "GSA Schedule 70" Certified Company

 

Description: cid:Image1Description: cid:Image2 Description: cid:Image3Description: cid:Image4Description: cid:Image5