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Try looking in otrs/Kernel/Config/Default.pm But never edit Default.pm. If you want to change a default setting, copy it to Config.pm and then set your preference. Or even better: change it through SysConfig if available.
What would I look for in Defaults.pm? Thank you.
the same as mentioned above: "SessionCheckRemoteIP". If you find it, make a similar entry in Config.pm but set the value to "0". regards, Torsten Thau - -- Torsten Thau, Dipl. Inform. c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz phone: +49 371 5347 623 cell: +49 176 66 680 680 personal pgp-key: 0x93E0A174 fax: +49 371 5347 625 http://www.cape-it.de -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.6 (GNU/Linux) iD8DBQFIk0xhvXo8m5PgoXQRAoi0AJ46Z1KQPo4GDPJ8EBNJhbKM4a4fHgCfVZEG 0YX4N7pY3pZfvLoFEJivGac= =DoX4 -----END PGP SIGNATURE-----