Hello,

Put the following lines on to script, download the latest .tar.gz code, replace correspondingly in the script.... Give chmod 777, and then execute it as root...

This is a raw script, i have made.....

after this, run http://localhost/otrs/installer.pl

thats it......

Believe me, you are starting to use, on of the best ticketing systems on Earth...

Welcome to OTRS Family

Good Luck

=====================================================

#This script installs otrs-2.0.3-01.tar.gz from source on a FC4 machine or a #Mandrake machine
#The script assumes the otrs source code to be in /usr/local/src

cp /usr/local/src/otrs-2.0.2-01.tar.gz /opt/
cd /opt/
echo Uncompressing the Source code
tar xzvf otrs-2.0.2-01.tar.gz
echo Creating a OTRS User
useradd -d /opt/otrs -c 'OTRS user' otrs
usermod -G apache otrs
cd /opt/otrs
cp Kernel/Config.pm.dist Kernel/Config.pm
cd Kernel/Config/
for foo in *.dist; do cp $foo `basename $foo .dist`; done
perl -cw /opt/otrs/bin/cgi-bin/index.pl
perl -cw /opt/otrs/bin/PostMaster.pl
cp /opt/otrs/scripts/apache2-httpd-new.include.conf /etc/httpd/conf.d/
cd /opt/otrs/bin/
./SetPermissions.sh /opt/otrs otrs apache apache apache
service httpd restart
service mysqld restart
cd /opt/
rm -rf otrs-2.0.2-01.tar.gz
=======================================================

Regards

KartheeK

Guido Leisker <lists.gl@guido-leisker.de> wrote:

>> is there a rpm for FC4?
>> The packages for FC 1/2/3 dont work on 4.
>
>
> What's the error message?
There is no error message from otrs, I can install it. But then my
apache httpd does not work any more.
It seems that otrs thinks I do have apache1 on my system.

Trying to start apache gives the follwing result:
---------------------------------
# tail /var/log/httpd/error_log
[Wed Jan 18 13:26:27 2006] [error] Use of uninitialized value in list
assignment at
/usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi/Apache/Reload.pm
line 34.\nCompilation failed in require at (eval 83) line 3.\n
[Wed Jan 18 13:26:27 2006] [error] Can't load Perl module Apache::Reload
for server erwin.guido-leisker.de:0, exiting...
---------------------------------

Installing the Reload.pm for Apche 1 under
/usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi/Apache/Reload.pm
will the server let start, but dont realy working.

That was with the package for FC3, the package for RH EL 4 has 100
failed dependencies.
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/