Hi Michiel,
 
Thanks for your reply. I try to apply the patch and I got the same issue. I am not sure the way that I apply is correct or not. I append the patch content at FAQ.dtl.
 
Thanks a lot for your help
Aung

On Tue, Apr 7, 2009 at 6:50 AM, Michiel Beijen <michiel@beefreeit.nl> wrote:
Hi Aung,

This is NOT a permissions issue but it is caused by a problem with the WYSIWYG editor; the paths for images are stored in the database but they are different for Public and Agent FAQs. See http://bugs.otrs.org/show_bug.cgi?id=3460 - this bug will apparently be addressed in the upcoming FAQ release. In the mean time I wrote a small workaround using JavaScript which is attached to the bug.

Kind regards,
--
Michiel Beijen
Software Consultant
+31 6 - 457 42 418
Bee Free IT + http://beefreeit.nl


On Mon, Apr 6, 2009 at 21:22, Aung 23 <23.aung@gmail.com> wrote:
Hi,

I have create a few faq for public access with images. When the page is browse from public, it does not show images and there are holes in the images. But when I login and view the faq and I can see the image in the faq document. What permission should I change? I have assign the faq article with public all rights.

Thanks,
Aung

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