Re: [otrs] no mail exchanger found error

Hi Brelin,

I'm running OTRS 2.0 on a SuSE Linux system. When I go in to the new ticket web page and search on a customer, I get the following error:

customer@company.com (no mail exchanger (mx) found!)

I think OTRS checks whether the entered customer mail-address seems to be valid through checking whether a MX-DNS-record could be found. To turn off this behaviour, set Framework -> Core: CheckMXRecord = No

Braun Brelin

Bye, Alex