I got OTRS up and running just fine with its default setup in apache where it resudes under your domain as a sub-directory (ie: www.domain.com/otrs). However, what I would like to do is actually set it up as its own virtual name host (ie: otrs.domain.com). That would put the root of the site at that virtual host rather than /otrs behind whatever the host is. I'm not the greatest with apache virtual hosts, but I can mak them work for the most part. It seems that OTRS is a bit different in how it works and I'm not readily figuring out how to make it work as a virtual host, however. I am trying to set it up under Apache 1.3.27 on a Debian Testing box. Can someone show me how I can adapt the example configuration for apache into one that uses a virtual name host and where the root of the site resides right under that address (ie: otrs.domain.com) instead of a subdirectory (ie: www.domain.com/otrs or otrs.domain.com/otrs). Thankyou