Hi Alexander; I did not check on OTRS bugzilla before posting, sorry ! Thanks for this information, so we will wait the end of year for OTRS 3.0 to be released as stable :) BR, Laurent Le 25/08/2010 13:33, Alexander Halle a écrit :
Laurent Minost wrote :
Is there a way to add the possibility to search for Lock/Unlock tickets through the Search formular under Agent interface please ?
Found no settings for this, maybe modifying the dtl should be possible but it will be always displayed ... Hi Laurent,
this functionality is missing in 2.4.x, please see http://bugs.otrs.org/show_bug.cgi?id=4337 .
AFAIK it's already possible in the OTRS 3.0 beta.
Regards
Alexander
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