
Hello, I received an email that has both a plain text and an HTML version of the message as attachments. The message displays in OTRS just fine (the plain text version). However, when I want to view the message source I get the following error: ---- Can't read plain article! Maybe there is no plain email in backend! Read Backend[..] Commentaar: Please contact your admin! Foutrapport: Terug traceren: ERROR: OTRS-CGI-1 Perl: 5.8.5 OS: linux Time: Fri Jan 26 16:06:26 2007 Message: No plain article (article id 8729) in database! Traceback (18031): Module: Kernel::System::Ticket::ArticleStorageDB::ArticlePlain (v1.37) Line: 318 Module: Kernel::Modules::AgentTicketPlain::Run (v1.4) Line: 71 Module: Kernel::System::Web::InterfaceAgent::Run (v1.17) Line: 671 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::han dler (v) Line: 48 Module: (eval) (v1.81) Line: 202 Module: ModPerl::RegistryCooker::run (v1.81) Line: 202 Module: ModPerl::RegistryCooker::default_handler (v1.81) Line: 168 Module: ModPerl::Registry::handler (v1.99) Line: 30 ---- Any ideas? I already submitted this to Bugzilla: http://bugs.otrs.org/ show_bug.cgi?id=1594 Nils Breunese.