Hi,

I am talking about queue only.In my case I want agent not to invalidate queue even if they have permissions
I want them to take an approval from admin and then only disable queue.Can this be possible.

On Wed, Mar 10, 2010 at 5:28 PM, Marco Vannini <marco.vannini@gmail.com> wrote:
not so clear... why someone should activate or deactivate queues so dinamically ? are you talking about ticket perhaps ?

On Wed, Mar 10, 2010 at 12:51 PM, manish ramteke <manish.s.ramteke@gmail.com> wrote:
Hi,

Please help me with this.


On Wed, Mar 10, 2010 at 1:09 PM, manish ramteke <manish.s.ramteke@gmail.com> wrote:
Hi,

Is there a way by which agent will need a approval before any agent with permissions to invalid a queue tries to invalid a queue.


Thanks and Regards,
Manish Ramteke







Regards,
Manish Ramteke




---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/


---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/



--
Regards,
Manish Ramteke
Mobile 9604861644