Ciao Claudio,<div><br></div><div>I don&#39;t think it&#39;s a problem of that but a not scheduled PendingJobs.pl (present in /opt/otrs/bin)</div><div><br></div><div>are you on *x o win ? in the first case you should check that service otrs is started in your runlevel.</div>

<div><br></div><div>HTH</div><div><br></div><div>ciao,</div><div><br></div><div>MV</div>