The admin manual covers this topic as well http://otrs.github.io/doc/manual/admin/stable/en/html/external-backends.html 

On 21 January 2016 at 09:48, Raul Libório <rauhmaru@gmail.com> wrote:
Hi Sujeeva,

Change Host, BaseDNS, SearchUserDNS and SearchUserPw values in config.

Raul Libório
http://rauhmaru.blogspot.com/
openSUSE Member | Linux User #4444581

/etc/httpd/conf.d/ssl.conf:7
# Do NOT simply read the instructions in here without understanding
# what they do.  They're here only as hints or reminders.  If you are unsure
# consult the online docs. You have been warned.

On Thu, Jan 21, 2016 at 1:07 AM, Sujeeva Tissaarachchi <sujeeva_t@yahoo.com> wrote:
Dear Friends,

Has any one integrated OTRS 5 or 4 with Microsoft Active Directory?
 
Best Regards,
Sujeeva Tissaarachchi
 

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