Hello Robert,
Monday, July 5, 2004, 7:41:23 PM, you wrote:
Robert> On Monday, July 05, 2004 5:18 PM
Robert> Daniel Balan
I just update it. The same result. What should I check to make sure I am using the wright version. What file(s) ?
Robert> It is already adressed in 1.2.3. It might be you're running into
Robert> inconsistencies due to having chosen the CVS version.
You are wright, I tried to use it for normal responses.
For auto responses is ok.
How about responses ?
Robert> On Monday, July 05, 2004 6:20 PM
Robert> Daniel Balan
After updating I get the following error while running the PostMasterPOP3.pl :
"Can't locate object method "GetAllUserIDsByQueueID" via package "Kernel::System::Queue" at /data/otrs/Kernel/System/Ticket/Article.pm line 273.
Robert> Same here. Seems, you hit the sharp part of using a CVS version. Update Robert> again. Latest version of Article.pm is now (1733h GMT) v1.63. I will update the Article.pm ( I have Article.pm,v 1.63 2004/07/05 06:00:33) and get back you, Robert> Additionally, check if you have assigned the correct auto response type. Robert> To send an auto response in reply to a freshly created ticket, you'd Robert> choose 'auto reply' - not 'auto reply/new ticket'. If you get this Robert> wrong, you're simply not changing the active auto response at all. ;) Robert> hth, Robert> Robert Kehl Cheers, Daniel Robert> -- Robert> ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg Robert> http://www.otrs.de/ :: Tel. +49 (0)6172 4832388 Robert> _______________________________________________ Robert> OTRS mailing list: otrs - Webpage: http://otrs.org/ Robert> Archive: http://lists.otrs.org/pipermail/otrs Robert> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Robert> Support oder Consulting für Ihr OTRS System? =>> http://www.otrs.de/ Robert> ---- Robert> This message has been scanned by BitDefender Robert> and found to be clean. ---- This message has been scanned by BitDefender and found to be clean.