RE: [otrs] Two Interface requests

1. When I select a ticket via its checkbox I get a javascript confirmation box. I need to click this away. This increases the number of clicks required for batch editing by 100%. Especially when I select all Spam etc. this is a major pain. I would recommend removing this.

you can disable the alert with the entry below in Config.pm: $Self->{FrontendBulkFeatureJavaScriptAlert} = 0; regards, marc