4 Feb
2004
4 Feb
'04
2:39 p.m.
I am currently running otrs-1.1.1 and testing 1.1.2-beta2 I have 2 questions: 1. Is it possible in otrs-1.1.2 (beta of final) to automatically set the free fields in the messages, based on some criteria (from address, subject, etc) ? Some info about doing this myself wouldbe helpful too. 2. In the FAQ system, it doesn't seem that nested categories can be created. Will it be possible in the final version (or other future version?) Thank you.