Re: [otrs] Replace string in a closed ticket

Hello, there is no build in way. You need to make the changes directly on your SQL database. Kind Regards, Matthias DEUTSCHE TELEKOM SECURITY GMBH Matthias Terlinde Cyber Defense Operations Bonner Talweg 100, 53113 Bonn, Germany www.telekom.de/security LIFE IS FOR SHARING. The compulsory statement can be found here: www.telekom.com/compulsory-statement-dtsec We care – Enabling more sustainability and participation. Further information on the Telekom Sustainability Initiative: https://wecare.telekom.com/en/label/ -----Ursprüngliche Nachricht----- Message: 1 Date: Mon, 30 Nov 2020 09:27:35 +0000 From: Gesti? Servidors To: "otrs@lists.otrs.org" Subject: [otrs] Replace string in a closed ticket Message-ID: Content-Type: text/plain; charset="iso-8859-1" Hello, I need to replace a string in some notes of a closed ticket. How can I replace the wrong string for the correct one? Thanks.