What is your current mod_security recipe?
http://www.howtoforge.com/apache_mod_security_p2

I don't have mod_security implemented, but if you give us a bit more than "various parts of the admin interface are blocked" someone might be able to assist. It's very possible that certain keywords are blocked. You also haven't told us what version (?) of OTRS you're using. 

On Mon, Aug 29, 2011 at 12:05 PM, Ralf Hildebrandt <Ralf.Hildebrandt@charite.de> wrote:
* Jefferson Davis <jdavis@standard.k12.ca.us>:
> Nothing???? Really???? No one has successfully used mod_securty with OTRS?

Well, why not look at the logs to see what is blocked and why?
(no, Im'm not running mod_security on my OTRS box)

--
Ralf Hildebrandt
 Geschäftsbereich IT | Abteilung Netzwerk
 Charité - Universitätsmedizin Berlin
 Campus Benjamin Franklin
 Hindenburgdamm 30 | D-12203 Berlin
 Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962
 ralf.hildebrandt@charite.de | http://www.charite.de

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