Hi Guys,
I am seeing this error in the log every so often. Running ver 5.01:
|
Tue Nov 3 10:20:26 2015 |
error |
OTRS-otrs.Console.pl-Maint::OTRSBusiness::AvailabilityCheck-10 |
Can't perform POST on https://cloud.otrs.com/otrs/public.pl: 500 read timeout |
|
Tue Nov 3 10:20:26 2015 |
error |
OTRS-otrs.Console.pl-Maint::OTRSBusiness::AvailabilityCheck-10 |
There was an error executing Execute() in Kernel::System::Console::Command::Maint::OTRSBusiness::AvailabilityCheck: ERROR: OTRS-otrs.Console.pl-Maint::OTRSBusiness::AvailabilityCheck-10 Perl: 5.20.2 OS: linux Time: Tue Nov 3 10:20:26 2015 |
What exactly is the software trying to "POST" to https://cloud.otrs.com/otrs/public.pl?
Should I concerned about these entries in the log?
Also, since upgrading to OTRS ver 5.x, when closing a ticket, a subject field
for the close note has now appeared and is mandatory? Is there any way to revert this to the previous behavior where just a note entry is enough?
Cheers,
A.