Actually it looks like it was the script
alias setting. I changed it to my FQDN and then got this error
The specified CGI application misbehaved by not returning a complete
set of HTTP headers.
I checked the log in the log DIR and it is full of the same thing
[Wed Jun 14 16:44:03
2006][Notice][Kernel::System::Auth::DB::Auth] User: root@localhost
authentication ok (REMOTE_ADDR: 192.168.4.110).
[Wed Jun 14 16:44:04
2006][Notice][Kernel::System::Auth::DB::Auth] User: root@localhost
authentication ok (REMOTE_ADDR: 192.168.4.110).
[Wed Jun 14 16:44:06
2006][Notice][Kernel::System::Auth::DB::Auth] User: root@localhost
authentication ok (REMOTE_ADDR: 192.168.4.110).
[Wed Jun 14 16:44:07 2006][Notice][Kernel::System::Auth::DB::Auth]
User: root@localhost authentication ok (REMOTE_ADDR: 192.168.4.110).
[Wed Jun 14 16:44:09
2006][Notice][Kernel::System::Auth::DB::Auth] User: root@localhost
authentication ok (REMOTE_ADDR: 192.168.4.110).
|
Brett Gruchow Infrastructure
Systems Engineer |
|
|
MyWeather, LLC, |
|
|
|
|
From:
otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Andy Lubel
Sent: Wednesday, June 14, 2006
4:45 PM
To: User questions and discussions
about OTRS.org
Subject: Re: [otrs] FW: Trouble
with Windows
Ouch :(
Im running on MAC OSX so I cant be too much help without trying a windows
install myself ;)
On 6/14/06 5:28 PM, "Brett Gruchow" <bgruchow@myweather.net>
wrote:
The funny thing is that I
set OTRS up as its own domain, so we log in by going otrs.DOMAN.com and the
index.pl comes up just fine. It is only when I click login that it
has problems.
Brett
Gruchow Infrastructure
Systems Engineer
bgruchow@myweather.net
Office: 608-441-0400 ext. 657
Mobile: 608-345-9791
Fax: 608-441-0101
<http://www.myweather.net/> MyWeather, LLC, 401 Charmany Drive, Suite 200, Madison,
WI 53719
www.myweather.net
From:
otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org]
On Behalf Of Andy Lubel
Sent: Wednesday, June 14, 2006 4:15
PM
To: User questions and discussions
about OTRS.org
Subject: Re: [otrs] FW: Trouble
with Windows
:)
now apache has problem -
Make sure and check the documentation but assuming you have mod_cgi/mod_perl
installed just make sure that apache config file (httpd.conf) has
AddHandler cgi-script cgi
As well as -
DirectoryIndex to include index.cgi
HTH,
Andy Lubel
PS – I feel the documentation is incomplete, things like this are
assumed.. But not the default in every system.
On 6/14/06 4:57 PM, "Brett Gruchow" <bgruchow@myweather.net>
wrote:
Okay now when I try and log in, after click the
login button, it is asking me to download the index.pl file. I still know
something I am doing is wrong.
Brett
Gruchow Infrastructure
Systems Engineer
bgruchow@myweather.net
Office: 608-441-0400 ext. 657
Mobile: 608-345-9791
Fax: 608-441-0101
<http://www.myweather.net/> MyWeather, LLC, 401 Charmany Drive, Suite 200, Madison,
WI 53719
www.myweather.net
From:
otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org]
<mailto:otrs-bounces@otrs.org%5d>
On Behalf Of Brett Gruchow
Sent: Wednesday, June 14, 2006
3:54 PM
To: User questions and discussions
about OTRS.org
Subject: RE: [otrs] FW: Trouble
with Windows
YOU ARE GREAT. First time it has worked
ever in 4 tries. Thank you very much
Brett
Gruchow Infrastructure
Systems Engineer
bgruchow@myweather.net
Office: 608-441-0400 ext. 657
Mobile: 608-345-9791
Fax: 608-441-0101
<http://www.myweather.net/> MyWeather, LLC, 401 Charmany Drive, Suite 200, Madison,
WI 53719
www.myweather.net
From: otrs-bounces@otrs.org
[mailto:otrs-bounces@otrs.org] <mailto:otrs-bounces@otrs.org%5d>
On Behalf Of Andy Lubel
Sent: Wednesday, June 14, 2006
3:43 PM
To: User questions and discussions
about OTRS.org
Subject: Re: [otrs] FW: Trouble
with Windows
This is in your MYSQL configuration.. A file called my.cnf should have those
defaults..
On 6/14/06 4:36 PM, "Brett Gruchow" <bgruchow@myweather.net>
wrote:
I am not seeing anything about either MYISAM or
INNODB in either config.pm or defaults.pm
Brett
Gruchow Infrastructure
Systems Engineer
bgruchow@myweather.net
Office: 608-441-0400 ext. 657
Mobile: 608-345-9791
Fax: 608-441-0101
<http://www.myweather.net/> MyWeather, LLC, 401 Charmany Drive, Suite 200, Madison,
WI 53719
www.myweather.net
From:
otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org]
<mailto:otrs-bounces@otrs.org%5d>
<mailto:otrs-bounces@otrs.org%5d>
On Behalf Of Andy Lubel
Sent: Wednesday, June 14, 2006
3:28 PM
To: User questions and discussions
about OTRS.org
Subject: Re: [otrs] FW: Trouble
with Windows
Default storage engine should be MYISAM and not INNODB. Can you check
your cnf file and make sure that its not defaulting to INNODB?
On 6/14/06 2:23 PM, "Brett Gruchow" <bgruchow@myweather.net>
wrote:
Okay got passed that problem, and now I have
Create Database (2/4)
Creating database 'otrs': done.
Creating tables 'otrs-schema.mysql.sql':
done.
Inserting Inital inserts 'initial_insert.sql':
done.
Foreign Keys 'otrs-schema-post.mysql.sql':
false!
:-(
---==> Can't create table '.\otrs\#sql-190_57c.frm' (errno: 150)
Does anyone know how to get around this?
Brett
Gruchow Infrastructure
Systems Engineer
bgruchow@myweather.net
Office: 608-441-0400 ext. 657
Mobile: 608-345-9791
Fax: 608-441-0101
<http://www.myweather.net/> MyWeather, LLC, 401 Charmany Drive, Suite 200, Madison,
WI 53719
www.myweather.net
From: otrs-bounces@otrs.org
[mailto:otrs-bounces@otrs.org] <mailto:otrs-bounces@otrs.org%5d>
<mailto:otrs-bounces@otrs.org%5d>
<mailto:otrs-bounces@otrs.org%5d>
On Behalf Of Andy Lubel
Sent: Wednesday, June 14, 2006
12:46 PM
To: User questions and discussions
about OTRS.org
Subject: Re: [otrs] FW: Trouble
with Windows
For starters, go to your config.pm and change the part that says “/var/log/” To the
directory you want to log to using windows drive letters etc.. c:\otrs\var\log
Have you at least tried that?
On 6/14/06 1:08 PM, "Brett Gruchow" <bgruchow@myweather.net>
wrote:
Brett
Gruchow Infrastructure
Systems Engineer
bgruchow@myweather.net
Office: 608-441-0400 ext. 657
Mobile: 608-345-9791
Fax: 608-441-0101
<http://www.myweather.net/> MyWeather, LLC, 401 Charmany Drive, Suite 200, Madison,
WI 53719
www.myweather.net
From: Brett Gruchow
Sent: Tuesday, June 13, 2006 10:21
PM
To: 'otrs-request@otrs.org'
Subject: FW: Trouble with Windows
Okay,
This is like my fourth or fifth attempt at getting OTRS installed on IIS6 and
window server 2003. I asked this question before about getting this
error.
Can't write /var/log/otrs.log: No such file or directory <<
ERROR: OTRS-Installer-10 Perl: 5.8.8 OS: MSWin32 Time: Tue Jun 13 19:53:04 2006
Message: No existing template directory found ('/Kernel/Output/HTML/Standard')!
Check your Home in Kernel/Config.pm Traceback (992): Module:
Kernel::Output::HTML::Generic::new (v1.197) Line: 180 Module:
C:\WebSites\otrs\bin\cgi-bin\installer.pl (v1.16) Line: 71 [Tue Jun 13 19:53:04
2006] installer.pl: No existing template directory found
('/Kernel/Output/HTML/Standard')! Check your Home in Kernel/Config.pm at
C:/WebSites/otrs/bin/cgi-bin/../../Kernel/Output/HTML/Generic.pm line 1028.
Content-type: text/html
Someone told me how to change the config.pm to make
it work on windows. I need that information again as I don’t seem
to have that e-mail.
Also any other help would be useful as I have never gotten this to work
correctly, and I need it running if possible by midday tomorrow.
Brett
Gruchow Infrastructure
Systems Engineer
bgruchow@myweather.net
Office: 608-441-0400 ext. 657
Mobile: 608-345-9791
Fax: 608-441-0101
<http://www.myweather.net/> MyWeather, LLC, 401 Charmany Drive, Suite 200, Madison,
WI 53719
www.myweather.net
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