* Martin Gruner
Hello Ralf,
this is strange. The biggest changes would have to be expected when upgrading to OTRS 4, because there we added a centralized in-memory cache which should increase performance but partly also could lead to higher memory usage. For OTRS 5 there should be no such effect.
How big are your apache processes?
10210 www-data 20 0 163M 72016 12468 S 0.0 2.3 0:04.00 /usr/sbin/apache2 -k start 10155 www-data 20 0 161M 69604 12724 S 0.0 2.2 0:01.11 /usr/sbin/apache2 -k start 10031 www-data 20 0 159M 67152 12452 S 0.0 2.2 0:01.48 /usr/sbin/apache2 -k start 10209 www-data 20 0 158M 66724 12304 S 0.0 2.2 0:01.11 /usr/sbin/apache2 -k start 10524 www-data 20 0 157M 64336 10940 S 0.0 2.1 0:01.08 /usr/sbin/apache2 -k start 10649 www-data 20 0 155M 63860 12452 S 0.0 2.1 0:00.98 /usr/sbin/apache2 -k start 10610 www-data 20 0 155M 63156 12412 S 0.0 2.0 0:00.72 /usr/sbin/apache2 -k start 11086 www-data 20 0 137M 42880 10532 S 0.0 1.4 0:00.28 /usr/sbin/apache2 -k start 1658 root 20 0 116M 35264 22520 S 0.0 1.1 0:03.27 /usr/sbin/apache2 -k start
Which worker do you use (prefork)?
prefork
What’s the maximum requests per child setting for the processes?
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