Hi everybody,<br>
<br>
I had some big problem today, i have made some try on apache virtual host, apache did not work and now it is ok ! ouf !<br>
<br>
But when i want to connect to OTRS i have this error :<br>
<br>
<p>
   <font color="red" size="1">Error: Host '<a href="http://intranet.marketing.com">intranet.marketing.com</a>' is not allowed to connect to this MySQL server</font>
  </p>

  


  
    
        
<table cellpadding="2" cellspacing="0" width="100%">
<tbody><tr>
            <td class="table1" valign="top" width="100"><font size="1"><b>Comment:</b></font></td>
            <td class="table1" valign="top"><font size="1">Please contact your admin</font></td>
        </tr>
        <tr>
            <td class="table1" valign="top"><font size="1"><b>Bug Report:</b></font></td>
            <td class="table1" valign="top">
              <form action="http://bugs.otrs.org/enter_bug.cgi">
              <input name="comment" value="Message:
Host 'intranet.nacls.com' is not allowed to connect to this MySQL server

Comment:
Please contact your admin

Traceback:
ERROR: OTRS-CGI-10 Perl: 5.8.0 OS: linux Time: Wed Jul 27 19:30:43 2005&lt;br&gt;
&lt;br&gt;
 Message: Host 'intranet.nacls.com' is not allowed to connect to this MySQL server&lt;br&gt;
&lt;br&gt;
 Traceback (3517): &lt;br&gt;
&nbsp;&nbsp; Module: Kernel::System::DB::new (v1.40) Line: 222&lt;br&gt;
&nbsp;&nbsp; Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (v) Line: 124&lt;br&gt;
&nbsp;&nbsp; Module: (eval) (v1.73) Line: 184&lt;br&gt;
&nbsp;&nbsp; Module: ModPerl::RegistryCooker::run (v1.73) Line: 184&lt;br&gt;
&nbsp;&nbsp; Module: ModPerl::RegistryCooker::default_handler (v1.73) Line: 154&lt;br&gt;
&nbsp;&nbsp; Module: ModPerl::Registry::handler (v1.99) Line: 16&lt;br&gt;
&lt;br&gt;" type="hidden">
              <input name="bug_file_loc" value="intranet.argosinc.com/otrs/index.pl" type="hidden">
              <font size="1"><input class="button" value="Click here to report a bug!" type="submit"></font>
              </form>
            </td>
        </tr>
        <tr>
            <td class="table1" valign="top"><font size="1"><b>Traceback:</b></font></td>
            <td class="table1" valign="top"><font size="1">ERROR: OTRS-CGI-10 Perl: 5.8.0 OS: linux Time: Wed Jul 27 19:30:43 2005<br>
      <br>

 Message: Host '<a href="http://intranet.nacls.com">intranet.nacls.com</a>' is not allowed to connect to this MySQL server<br>
      <br>

 Traceback (3517): <br>

&nbsp;&nbsp; Module: Kernel::System::DB::new (v1.40) Line: 222<br>

&nbsp;&nbsp; Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (v) Line: 124<br>

&nbsp;&nbsp; Module: (eval) (v1.73) Line: 184<br>

&nbsp;&nbsp; Module: ModPerl::RegistryCooker::run (v1.73) Line: 184<br>

&nbsp;&nbsp; Module: ModPerl::RegistryCooker::default_handler (v1.73) Line: 154<br>

&nbsp;&nbsp; Module: ModPerl::Registry::handler (v1.99) Line: 16</font>

</td></tr></tbody>
</table>
<br>
i do not understand because <font color="red" size="1">'<a href="http://intranet.marketing.com">intranet.marketing.com</a> </font>is not my intranet but another one on my company network<br>
<br>
I guess it is only a little option somewhere but i did not find it !<br>
<br>
Can anyone help me ? thanks<br>
<br>
Nicolas<br>