Can an Agent submit a new ticket in the Agent's interface? Avoid to log in as a customer to open ticket, we would like the Agent's to do it from their Agent's page.
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Tony Canale
Sent: Tuesday, March 25, 2008 2:44 PM
To: otrs otrs
Subject: [otrs] Can OTRS Agents create new tickets?
thank you,
-Tony C
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