Last week I upgraded a customer from 3.0.6 or so to 3.0.9. I had the
same issue you described. It turned out there was a DTL file in
Kernel/Output/HTML/Standard/AdminSysConfig.dtl and also a file called
Kernel/Output/HTML/Standard/AdminSysConfig.dtl.rpmnew. When I copied
the latter on the former the issue was fixed. I thought this would be
a one-off issue so did not look deeper. Can you confirm you have the
same issue?
-
Mike
On Tue, Jul 26, 2011 at 03:51, Robert Woodworth
I finally got this thing up and working with OTRS3 on Ubuntu10.
Incoming mail created tickets in the raw queue. Im happy about that.
2 more problems:
First, how do I use the "sysconfig" option from the web gui ? When I click on it, I get this:
SysConfig Result Please enter a search term to look for settings. Powered by OTRS 3.0.9
Where am I supposed to enter a search string? There isn't any place I can find.
Other problem: I can manually send mail, no problem, but OTRS cant. No errors in the mail log, in fact no mention that it even tried in the mail log.
Im running postfix with sasldb authentication. As I said, mail works from command line.
I must have missed something in the OTRS config?
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