Indeed, I can change Customer-user's theme in the admin part section "Customer Users".Expect, I 'm using LDAP Backend and I can't update data. I can change directly in the Postgresql table "Customer_Preferences" by sql script. This manner is so irritating. So, I'd like to update data from postgresql even if I use LDAP via the interface. does anyone have solution ?? --- Volker.Lipper@de.mecglobal.com a écrit :
in 1.3.x you would have to assign the new themee to the customer users too... have a look a the admin part and then custormer-User(? im not shure how it is called, i have got a german version. on the left, 4th point from the top....)
Li
otrs-bounces@otrs.org schrieb am 21.03.2006 17:39:36:
Hi !
I created a new theme by adding a new theme directory (mkdir ~otrs/Kernel/Output/HTML/NewTheme/), Copying an existing theme into the new directors (cp ~otrs/Kernel/Output/HTML/Standart/*.dtl ~otrs/Kernel/Output/HTML/NewTheme/).
and Modifying the dtl files. Then, I inserted the new theme into the table "Theme" and I changed Config.pm ( $Self->{DefaultTheme} = 'NewTheme'; )
In addition, I updated AgentPreferences (Theme = 'NewTheme')
(http://xxx.xx.xx.xx/otrs/index.pl?Action=AgentPreferences)
Consequently, I have a new theme when I am in the Login page (CustomerLogin.dtl). However, when I
am
in customer page (CustomerStatusView.dtl), I don't have the new theme, I have the "standard" theme.
I don't understand !!
Can you help me ? (I'd like to use a new theme for any customer)
Tojo Randrianaivojaona 18, rue Fouré c.319 44 000 NANTES Tel: 06 33 56 94 84 ra_tojo@yahoo.fr Tojo.Randrianaivojaona@polytech.univ-nantes.fr
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Tojo Randrianaivojaona 18, rue Fouré c.319 44 000 NANTES Tel: 06 33 56 94 84 ra_tojo@yahoo.fr Tojo.Randrianaivojaona@polytech.univ-nantes.fr ___________________________________________________________________________ Nouveau : téléphonez moins cher avec Yahoo! Messenger ! Découvez les tarifs exceptionnels pour appeler la France et l'international. Téléchargez sur http://fr.messenger.yahoo.com