Hi Egor,
I'm talking about the version 2.2.6


------------------------------

Message: 2
Date: Tue, 17 Jun 2008 12:12:25 +0400
From: Egor Tsilenko <bg8s@symlink.ru>
Subject: Re: [otrs] expand zoom view for customer
To: "User questions and discussions about OTRS.org" <otrs@otrs.org>
Message-ID: <8C424331-D18C-4F1C-9FC5-5EEC6D65938A@symlink.ru>
Content-Type: text/plain;	charset=US-ASCII;	format=flowed;	delsp=yes

Hi Thorsten!
Are you talking about 2.3 beta or 2.2.7 stable?

Sent from my iPhone

On 12.06.2008, at 17:00, OTRS - Thorsten  
<otrs.thorsten@googlemail.com> wrote:

  
Hi all,

one new feature in otrs is the expand zoom view feature. But it is  
only available in the agent webinterface. With this function it is  
possible to see all articles of a ticket at once. it is configurable  
in the config  Frontend::Agent::Ticket::ViewZoom.
We need this function for our customer webinterface too. Can someone  
explain me the way to do that, because i find no possibility to do  
that by configuring the system.

Kind regards

Thorsten
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/
    


------------------------------

_______________________________________________
otrs mailing list
otrs@otrs.org
http://lists.otrs.org/cgi-bin/listinfo/otrs


End of otrs Digest, Vol 59, Issue 62
************************************