There is a type mistake.it should be:
The problem is when i use the customer web interface or email to create
a new ticket,i can't select the ticket id.The new ticket id always be
the customer primary id cusA. And the Customer B could not see it.
ÔÚ2010-03-06 10:22:19£¬Jason <listen1001@163.com> дµÀ£º
>hi all:
> I want some of my customers in one class,so they can view the tickets
>from others.
> I use the MultiCustomerIDs.For example:
>
>Customer A
>Primary id: cusA
>Sec id: web
>--------
>Customer B
>Primary id:cusB
>Sec id: web
>
> The problem is when i use the customer web interface or email to creat
>a new ticket,i can't select the ticket id.The new ticket id always be
>the customer primary id cusA.And the Customer B could see it.
>
> There are many customers in one class,so it's difficult to set up like
>below:
>
>
>Customer A
>Primary id: cusA
>Sec id: cusB
>--------
>Customer B
>Primary id:cusB
>Sec id: cusA
>
>
> How to achieve this requirement
>
>
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