See below:
On 5/23/07 10:17, "Esteban Oleas"
Salvador,
So that, I have to follow the document of Installation OTRS in Win32 manually, and I have to configure mysql, perl and apache for this new installation or could you tell me what I need to do?
I think so, but I haven't done it myself.
And could you help me with these other questions?
1. Is about CMDB ¿could you tell me if this new module can make inventory of pc's in the network automatically?
No idea, I'm still using 2.16 so the CMDB module isn't available to me.
2. Does anybody have any good ticket type examples, please I need to know about this subject, because the information of that attribute is not complete, and principally I don't know how I could use it?
Thanks, Esteban Oleas
This is in 2.20, yes? Again, I'm still on 2.16 Sorry I couldn't be more help. --- Salvador Manzo [ 620 W. 35th St - Los Angeles, CA 90089 e. manzo@usc.edu] Auxiliary Services IT, Datacenter University of Southern California 818-612-5112 In matters of style, swim with the current; in matters of principle, stand like a rock. Thomas Jefferson