Dear Amit,

with that amount of attachment data you certainly consider to switsch the storage module to ArticleStorageFS.
In the $OTRS_HOME/bin/ directory you will find a script to move the existing attachments form DB to FS.

Cheers, Nils


On 05.02.2011, at 11:55, Amit Sharma wrote:

It all depends on attachments!!
 
I am into 8th month of OTRS usage and my DB is 19GB.
 
Thanks and Regards,
Amit Sharma
 


--- On Thu, 3/2/11, Navarro, Daniel <Daniel.Navarro@GTECH.COM> wrote:

From: Navarro, Daniel <Daniel.Navarro@GTECH.COM>
Subject: [otrs] OTRS backups
To: "User questions and discussions about OTRS." <otrs@otrs.org>
Date: Thursday, 3 February, 2011, 5:59 AM

Anyone doing OTRS backups have any estimates about how big they get (obviously depending on usage)? We will be doing the OTRS backup script that comes with the installation package and shipping the dumps to our Backup Data Center location. I’ve just installed it and done my first backup. Obviously it’s not that big but I’m wondering how big it might be a year or two from now.

 

Thanks,

Daniel

 

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