
13 Jul
2005
13 Jul
'05
5:47 p.m.
On 7/13/05, Ken Kilgore
OK, I have fixed this problem. I ran DBUpdate-to-2.0.mysql.sql with a -f. This allowed it to run and ignore the errors. All looks good so far.
From the bottom of the 2.0b4 Changes:
o added ticket free time feature - take care, you need to alter the ticket table: ALTER TABLE ticket ADD freetime1 DATETIME; ALTER TABLE ticket ADD freetime2 DATETIME; If you don't do that update then the error you reported will occur and OTRS will not work. At all. (which wasn't entirely clear in the Changes, IMHO) You effectively did the update by re-upgrading the entire schema, which should be otherwise harmless I think. Bryan