Is there way I can change this so it shows ‘locked’ tickets?

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Nils Leideck - ITSM
Sent: 25 November 2009 18:38
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Some tickets not showing in QueueView

On 25.11.2009, at 17:48, Marretta, Rosanna wrote:

I have a couple of tickets that are in a queue called ‘For Review’, when I click on Ticket, the ‘For Review’ queue is not listed.  Can anybody guide me in the right direction as to why this is happening?

someone has locked the tickets.

Nils Leideck

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Nils Leideck
Senior Consultant
nils.leideck@leidex.net

https://webint.cryptonode.de / a Fractal project