Hi Aung, This is NOT a permissions issue but it is caused by a problem with the WYSIWYG editor; the paths for images are stored in the database but they are different for Public and Agent FAQs. See http://bugs.otrs.org/show_bug.cgi?id=3460 - this bug will apparently be addressed in the upcoming FAQ release. In the mean time I wrote a small workaround using JavaScript which is attached to the bug. Kind regards, -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl On Mon, Apr 6, 2009 at 21:22, Aung 23 <23.aung@gmail.com> wrote:
Hi,
I have create a few faq for public access with images. When the page is browse from public, it does not show images and there are holes in the images. But when I login and view the faq and I can see the image in the faq document. What permission should I change? I have assign the faq article with public all rights.
Thanks, Aung
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