by default it seems
like customers can only create tickets to queues that are in the "users"
groups.
How do I let users
create tickets for other queues I create outside of the users groups, as
there are no permissions(both ro and rw are not checked) assigned to the
customers for the users group, when I go to the customers <->
groups admin rollup?
thanks,
Isaac
Isaac Gonzalez
Systems
Administrator
AutoReturn
Phone: (415)575-2359
Fax: (415)575-2379