Have you specified which queue to recieve them in the POP3 connector?

2009/4/3 Evert Goor <Evert.Goor@benp.nl>

Hia all, 

 

I have a problem to place email wich I retrieve by a pop3 account into OTRS.

I perfect receives and places them always in the RAW queue. I made also groups and connected customers -> groups -> queues .

In the pop3 connector i used sorting per e-mail address.

In what way I’m thinking wrong ?

Looking forward to an happy answers.

 

 

 

Grtz

 

Evert Goor


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