I think the file http.conf is ok
 
And it seems the problem is with permissions.
 
By example, executing the script ./otrs.checkmodules with the user root work fine. all modules installed and no error. With other user (a web user) fail and tell me that certain modules are not installed  :-?
 
Any idea ?
 
Thanks in advance
----- Original Message -----
From: Thau Thai
To: User questions and discussions about OTRS.
Sent: Monday, November 10, 2003 11:27 PM
Subject: RE: [otrs] Error after update Apache

Check your httpd.conf file, you might need to open it by using wordpad then click save. If you try opening it by notepad, it doesn't look very well formated. You might have to reedit the httpd.conf file.
-----Original Message-----
From: jontxu40@hotmail.com [mailto:jontxu40@hotmail.com]
Sent: Tuesday, 11 November 2003 2:02 AM
To: otrs@otrs.org
Subject: [otrs] Error after update Apache

Hello :
 
I have working perfect with otr for months . All works fine, until 2 days ago, I upgraded apache (to 1.3.29)
 
I am using Cpanel, and the upgrade was automatic with a script  (easyapache) that make all work for us
 
Since that day,  allways get "Internal Error Server" . The log is showing :
 
opendir(./../../../../../..): Permission denied at /usr/lib/perl5/5.6.1/FindBin.pm line 143
Can't locate Kernel/Config.pm in @INC (@INC contains: //../../Kernel/cpan-lib //../.. /usr/lib/perl5/5.6.1/i686-linux /usr/lib/perl5/5.6.1 /usr/lib/perl5/site_perl/5.6.1/i686-linux /usr/lib/perl5/site_perl/5.6.1 /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl .) at index.pl line 49.
BEGIN failed--compilation aborted at index.pl line 49.
[Mon Nov 10 16:56:29 2003] [error] [client 212.142.156.139] Premature end of script headers:
 
Any ideas ?
 
Regards
 
 

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