[otrs] OTRS 5 - Junk mails getting blocked automatically

18 Dec 2015

      I don't know why, but all e-mails I put in "Junk folder" and marked with 
state "Deleted" get "Blocked" in my name.

How can I avoid this?

Thanks,

-- 
Atenciosamente,

Edson Carlos Ericksson Richter

Edson Richter