6 Sep
2006
6 Sep
'06
1:06 p.m.
Marc Petitmermet schrieb:
I have activated the new feature of OTRS v2.1 "watched ticket". Thus, I get the additional display of currently 0 watched tickets. But how can I sign a ticket to be watched?
You need to "subscribe" to it. When you zoom into a ticket you see the "subscribe" link.
Regards, Marc
Am I blind - I see the "Responsible" link, but no "subscribe" link. I just called the guessed url index.pl?Action=AgentTicketWatcher&TicketID=1486 and got [Error][Kernel::System::Web::InterfaceAgent::Run][205] Module 'Kernel::Modules::AgentTicketSubscribe' not found! In deed, there is a file ~/Kernel/Modules/AgentTicketWatcher.pm, but no AgentTicketSubscribe.pm.