Would be nice I think, to start somewhere on the web a repository of custom scripts and 'report' generators... (As it is an EFAQ (extremely FAQ) ;-)) gr, Frans
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Keith Pierno Sent: maandag 13 april 2009 18:17 To: User questions and discussions about OTRS.; roshanrh@gmail.com Subject: Re: [otrs] Generating customized reports
Unfortunately, you will need to dive into the backend database and write a script to extract the data you want and format it for excel. If you can give me an idea of the type of information you are after I may be able to help point you in the proper direction.
Keith Pierno Lulu.com
Roshan R Hegde wrote:
How can i generate a custom report or a custom excel page in OTRS?
-- With Regards
Roshan R Hegde
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/