Check the cronjobs.
 
/opt/otrs/var/cron
 
To see if the cron is running:
crontab -u -l otrs
 
Good luck.

From: Gordon O'Brien [mailto:gordon.obrien@mediasquare.co.uk]
To: Gordon O'Brien [mailto:gordon.obrien@mediasquare.co.uk], otrs@otrs.org
Sent: Mon, 04 Jan 2010 18:40:03 +0100
Subject: [otrs] Postmaster Cron does not start after reboot

Hi

 

I am running OTRS 2.4.5 on OpenSUSE 11.1

 

I have a problem when the server is rebooted after updates. The Postmaster mail account will not fetch email from the configured POP3 account unless I click ‘run now’ or manually execute ./Cron sh start otrs

 

Is there a way for this to automatically start after a reboot?

 

Thanks.

 



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