Hi Alexander

As you suggested:

"There is a demo system with the common packages installed, so you

could compare this to your installation to find the differences:

http://www.otrs.com/en/products/itsm/online-demo/"

I compared with my installation and found two more options in the

navigation bar demonstration in a demo system:

Responsible (0)

Watched Tickets (0)

What kind of impact could be if I did not install these two options?

I sent this message with an attached screenshot without 2 options, but it wasn’t released.

Many thanks

Sergio