Once you have the requisites installed for making OTRS function, the editing of the Config.pm is not OS specific. Follow the OTRS doc on LDAP and search the mailing list for examples.
http://doc.otrs.org/2.2/en/html/x1572.html#customer-backend-ldap -
The above annoys me. OTRS never updated the 1.3 docs for agent backends and specific hints for AD, which im sure is your LDAP backend.
Check this one too:
http://doc.otrs.org/1.3/en/html/ldap-integration.html
Sorry, no easy button!
-Andy
On 11/2/07 12:51 PM, "Ryan Stahl" <rstahl@truecos.com> wrote:
Iam having a hard time getting LDAP to authenticate customers. Not sure if Iam modifying the correct files or not. Could someone please help me out? It seems all the documentation is getting stuff to work on linux.
Ryan S. Stahl
True Oil llc.
IT Technician
MCSA
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