I have created
Queue is TEST
Categories- service is Desktop
sub - service is 1) New Desktop
2) Desktop problem
3) Keyboard problem
in this above example i want to hide the sub -services list 1,2 &3 .
if can you please provide the sample code for above example.
Regards.
Ramanacharyv.
Nils Leideck - ITSM wrote:Hi,
On 29.01.2010, at 06:42, ramana wrote:
I want to hide the sub-services on frontend customer login.
only they can see the main services. I am using OTRS 2.4.5 on fedora linux.
I recommend to use the lovely OTRS ACLs !
http://webint.cryptonode.de / a Fractal project
CU @ CeBIT 2010 in Hannover, Germany and get to know more about OTRS
at booth no. C37 in hall 2 from March 2-6, 2010!
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