Yes I have visited Admin Interface -> SysConfig -> Framework -> Core::Log -> LogModule
 
My settings are as follows:
 
LogModule: Syslog
LogModule::SysLog::Facility:  user
LogModule::SysLog::Charset: iso-8859-1
LogModule::LogFile: /var/log/otrs.log
LogModule::LogFile::Date: No
LogSystemCacheSize: 4096
(this last is greyed out)
 
My questions are:
 
1) Can I retrieve the Syslog/log file to see the logged entries?
2) Can I make a change so that the log shows more than 32k of logged messages?
 
Thank you.
Lev
From: Martin Edenhofer <me@otrs.com>
To: User questions and discussions about OTRS. <otrs@otrs.org>
Sent: Thursday, 13 August, 2009 17:36:35
Subject: Re: [otrs] System log

On 13.08.2009, at 15:48, Marco Vannini wrote:

> I think that you should go to watch where the log are stored (configurable by admin panel) then, or in the file specified or in machine's system log file

That is it!

Go to Admin Interface -> SysConfig -> Framework -> Core::Log -> LogModule.

On Unix/Linux OTRS is logging per default in SysLog. On Windows per default in a file (for file location see the same SysConfig screen, LogModule::LogFile).

The log in the admin interface shows "only" the last 32k of logged messages.

-Martin

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