Hi Sylvain, On Sat, Aug 16, 2003 at 05:07:44PM +0200, sylvain angers wrote:
Ok I figure out I did not associate a Auto Response <-> Queue that is why I was not receiving any ticket number...
But here is a real problem:
Under Preferences -> Newticket notification Send me a notification if there is a new ticket in my custom queues we do not see a yes or no box and we do not get any Newticket notification at all
That I think is a bug or a problem with our setting.
Any idea where I can tune this.
This sounds really link an problem with your setup if you see yes/no on our demo system (http://demo.otrs.org/). But if you don't see yes/no under preferences then create an bug report on http://bugs.otrs.org/ with your browser info. Thank! :) Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "The number of Unix installations has grown to 10, with more expected." The Unix Programmer's Manual, 2nd Edition, June 1972