Hi,
We are wondering how to change the "Title" field on
T
icket::Frontend::AgentTicketLockedView to actually show the ticket title instead of the weird combination of last poster and last subject.
In
Ticket::Frontend::AgentTicketLockedView###DefaultColumns I can see the field "Title" which is the above combo-thingie. I tried to locate a list of all available ticket attributes to see if there was another field showing the actual title, but my google skills failed me.
We are on OTRS 5.
Any suggestions?
--
Lars