My Freetext &quot;requirements&quot; are not being enforced in Beta 6 (though I&#39;m fairly certain they were a few weeks ago).<br><br>Given the following Sysconfig (abbreviated from ZZZAuto.pm), I would expect 1 and 2 to be required for any new phone ticket, but this is not the case. <br>
<br><div style="margin-left: 40px;">$Self-&gt;{&#39;Ticket::Frontend::AgentTicketPhone&#39;}-&gt;{&#39;TicketFreeText&#39;} =  {<br>  &#39;1&#39; =&gt; &#39;2&#39;,<br>  &#39;2&#39; =&gt; &#39;2&#39;,<br>  &#39;3&#39; =&gt; &#39;1&#39;,<br>
  &#39;4&#39; =&gt; &#39;1&#39;,<br>};<br><br>$Self-&gt;{&#39;Ticket::Frontend::AgentTicketCompose&#39;}-&gt;{&#39;TicketFreeText&#39;} =  {<br>  &#39;1&#39; =&gt; &#39;2&#39;,<br>  &#39;2&#39; =&gt; &#39;2&#39;,<br>  &#39;3&#39; =&gt; &#39;1&#39;,<br>
  &#39;4&#39; =&gt; &#39;1&#39;,<br>};<br></div><br>Has anyone else seen this?    Is there another option I should be setting?<br><br>Hugh<br>