Hi,

CustomerGroupSupport is the Feature
CustomerGroupAlwaysGroups is a setting where can specify which groups are assigned ALWAYS for each customer

On 23.09.2010, at 21:41, Pradumna Maheshwari wrote:

Can anyone tell me the exact difference between these two..? 
What should be use when..? 
What to do for this example: 
Suppose I have 10 Queues. To Customer A, I want to display only 5 queues and to Customer B, rest 5 queue. 

Assign a unique group to each unique Queue and then assign rw permission to the customer user to the relevant group.

Freundliche Grüße / Kind regards

Nils Leideck

-- 
Nils Leideck
Senior Consultant

nils.leideck@leidex.net
nils.leideck@otrs.com

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